PRINCE GEORGE – Young people who are in the care of the Ministry of Children and Family Development and have complex emotional, mental health, developmental and/or behavioural challenges can now get help through a new community resource in Prince George.

“We want to provide every young person in our community with the opportunity to succeed,” said Shirley Bond, MLA for Prince George-Valemount. “The Complex Care Community Residential Resource will provide necessary services for youth with complex needs, giving them the support they require to overcome challenges and create the bright future they deserve.”

“We want vulnerable people in our community to have access to the supports they need,” said Prince George-Mackenzie MLA Mike Morris. “This resource will be a great support service for youth undergoing challenges.”

The Complex Care Community Residential Resource (CCCRR) has five beds and will stabilize, assess and support children and youth in care (aged 7-18) who have a variety of special and complex needs. Workers are trained to deal with extreme behaviours that may be the result of previous traumatic events in a youth’s life. Staff use a variety of techniques to help calm and stabilize the youth and then teach them, and foster parents, behaviour management techniques that can be used at home. Staff also have access to trained professionals such as psychologists and psychiatric staff on an as needed basis should behaviours escalate to a point where more intensive help is needed.

The CCCRR offers services that are sensitive and appropriate to the culture and identity of each child or youth, while ensuring a strong focus on the successful reintegration of each young person back into their communities. The level of service offered at the CCCRR is suitable for children or youth who have been involved with community out-patient services in the past, but may require access to more specialized services that focus directly on intensive, around the clock support to manage and change behaviour.

The resource is operated by Milieu Family Services. The length of stay at the CCCRR will vary for each child or youth depending on their needs.

“Milieu is excited to deliver services through the Complex Care Community Residential Resource in Prince George, which provides comprehensive supports to youth with complex needs who are experiencing trauma,” said Cynthia Roling, executive director of Milieu Family Services. “The Complex Care model provides assessment, rapid-response planning and wrap-around training for support teams, all of which helps youth return to their communities with a positive and well integrated plan for success.”

The CCCRR is part of the ministry’s overall Children and Youth Complex Care Needs (CYCCN) model of care that serves children and youth in ministry care who have multiple, persistent challenges that affect their ability to function at home, in school or in the community. The new resources will be evaluated in one year to determine if they are a successful model that can be used elsewhere in the province.

For a copy of the ministry’s Residential Review Project Report, visit:

For more information on the Province’s Healthy Minds, Healthy People: A Ten-Year Plan to Address Mental Health and Substance Use in British Columbia, visit:

To find out more about Milieu Family Services, visit: